IQ Does Not Equal EI
How Executives Can Learn To Match Their Emotional Intelligence (EI) With Their Intelligecne Quotient (IQ) To Advance Their Careers And Guide Companies To Greater Success.
Generally speaking, smart people make better leaders but being smart isn’t always necessarily related to a high Intelligence Quotient (IQ). Looking at some of our leaders today one might say their choices lack a certain amount of intelligence but they do occupy a leadership position. IQ can predict leadership but there are better ways to predict leadership and success.
Research has shown that Emotional Intelligence (EI) and not IQ is a better predictor of effective leadership. EI includes the ability of a leader to self-monitor and regulate his or her behavior; to have empathy; and to have good social skills. The more effective a leader is at understanding themselves and those around them, the higher their EI.
We are born with a specific IQs unique to each of us and it can be slightly improved. Conversely, EI is a learned skill and can be continuously developed. Because EI relates to interpersonal skills, the more you learn about yourself and others, the higher your EI. The higher your EI, the more effective you are as a leader.
Reading the concealed emotions of customers, clients, employees, bosses and even significant others can have a huge impact on your professional and personal life.
IN THIS SESSION
You will learn:
• How to capture the hearts, minds and enthusiasm of your colleagues, potential clients and adversaries.
• Enhance your untapped observation skills
• How to master the 5 methods to sharpen observation skills
• How to recognize when your client may have misread or misinterpreted your facial expressions and act fast to affect a positive outcome.
• How to apply 7 easy to use tips to understanding and dealing with difficult clients and customers